gd9 Privacy Policy — Your Information Is Completely Secure

Gd9 (gd9.fun) is a trusted online gaming platform in Bangladesh. We place the highest priority on protecting the privacy and personal information of our members. This Privacy Policy ("Policy") explains how gd9 collects, uses, stores, and protects your information.

By using the gd9 website or app, you are considered to have accepted this Privacy Policy. We strongly encourage you to read it carefully before creating an account. This Policy is the foundation of trust between you and gd9 — we promise your information will always be kept safe.

We follow international data protection standards and conduct regular third-party audits to ensure the security of our platform. Our support team is always ready to answer any questions about gd9's Privacy Policy.

Gd9 collects two types of information from you — information you provide directly and information collected automatically.

Information you provide directly:

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential Address
• Payment details (bKash, Nagad, Rocket number)
• A copy of your national ID or passport for KYC verification
• Support communication records

Automatically collected information:

• IP address and device information
• Browser Type and Version
• Platform activity logs (login time, game history)
• Cookie & Session Data
• Transaction history and amounts

Gd9 uses your information for the following purposes:

Gd9 uses your information to improve platform services, ensure security, and meet legal obligations. Your data is never used for any purpose without your consent.

Gd9 never sells your personal information. However, data may be shared in the following limited circumstances:

• Payment Processor: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket.
• Game Provider: Limited data may be shared with licensed game providers for Live Casino and slots games.
• Law Enforcement Agencies: Information may be disclosed to authorities when required by a court order or legal obligation.
• Security Auditor: Authorized third-party auditors may have limited access to verify platform security.

All third-party organizations we work with are required to comply with strict confidentiality agreements. They may only use data for the specified purpose.

Gd9 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Required to maintain your login session and ensure platform security. Without these, the platform will not function properly.
• Functional Cookies: Remembers your preferences such as language and theme.
• Analytics Cookies: Helps monitor platform usage to improve our services.
• Security Cookies: Used to detect suspicious activity.

Gd9 uses industry-leading security technology to keep your data safe. Our security framework includes:

• 256-bit SSL/TLS encryption — applied to all data transmissions
• Data stored in database with AES-256 encryption
• Two-Factor Authentication (2FA) Support
• Automatic Account Lock on Failed Login Attempts
• 24/7 security monitoring and alert system
• Regular Penetration Testing
• Annual Third-Party Security Audit

Please note that no method of transmission over the internet is 100% secure. We take every measure to protect your data, but your cooperation is equally important.

As a gd9 member, you have the following rights over your personal information:

To exercise any of these rights, please contact our support team. Requests are typically processed within 30 business days.

Gd9 retains your information for defined periods. Once a period expires, the data is securely deleted:

• Account Information: For the duration the account is active and 5 years after closure (legal obligation).
• Transaction Records: 7 years (financial regulatory obligation).
• KYC Documents: 5 years after account closure.
• Support Contact: 3 years.
• Cookie Data: Until end of session or up to 1 year, whichever comes first.
• Marketing Preferences: Until consent is withdrawn.

Gd9 is an adults-only platform. No one under the age of 18 may register on gd9. We do not knowingly collect information from anyone under 18.

If you believe your child has registered on gd9, please contact our support team immediately. We will take prompt action.

Gd9 may update this Privacy Policy from time to time. For significant changes, we will notify you through the following channels:

• A notification will be sent to your registered email address
• A pop-up notification will be displayed upon logging in to the platform
• The "Last Updated" date at the top of this page will change accordingly

Continuing to use the platform after any changes have been made constitutes acceptance of the updated policy. We recommend checking this page regularly.